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This Privacy Policy (the "Policy") explains the way of treatment of the information which is provided or collected in the websites on which this Policy is posted. In addition, the Policy also explains the information which is provided or collected in the course of using the applications of the Company which exist in the websites or platforms of other company.

Through this Policy, the Company regards personal information of the users as important and inform them of the purpose and method of Company's using the personal information provided by the users and the measures taken by the Company for protection of those personal information. 

This Policy will be effective on the 31st day of Jan, 2017 and, in case of modification thereof, the Company will make public notice of it through posting it on the bulletin board of Company's website or individual notice through sending mails, fax or e-mails. 


1. Information to be collected and method of collection

1) Personal information items to be collected

Personal information items to be collected by the Company are as follows:

• Information provided by the users

The Company may collect the information directly provided by the users.

• Information collected while the users use services

Besides of information directly provided by the users, the Company may collect information in the course that the users use the service provided by the Company. 

2) Method of collection

The Company collects the information of users in a way of the followings:

Webpage, written form, fax, telephone calling, e-mailing, tools for collection of created information  


2. Use of collected information

The Company uses the collected information of users for the following purposes:

• Member management and identification 

• To detect and deter unauthorized or fraudulent use of or abuse of the Service

• Performance of contract and service fee settlement regarding provision of services demanded by the users

• Improvement of existing services and development of new services

• Making notice of function of company sites or applications or matters on policy change 

• To help you connect with other users you already know and, with your permission, allow other users to connect with you

• To make statistics on member’s service usage, to provide services and place advertisements based on statistical   characteristics

• To provide information on promotional events as well as opportunity to participate

• To comply with applicable laws or legal obligation

• Use of information with prior consent of the users (for example, utilization of marketing advertisement)


The Company agrees that it will obtain consent from the users, if the Company desires to use the information other than those expressly stated in this Policy.


3. Sharing collected information 

Except for the following cases, the Company will not share personal information with a 3rd party:

• When the Company shares the information with its affiliates, partners and service providers

 When the Company's affiliates, partners and service providers carry out services such as bill payment, execution of orders, products delivery and dispute resolution (including disputes on payment and delivery) for and on behalf of the Company


• When the users consent the sharing in advance 

When the user selects to be provided by the information of products and services of certain companies by sharing his or her personal information with those companies

- when the user selects to allow his or her personal information to be shared with the sites or platform of other companies such as social networking sites

- other cases where the user gives prior consent for sharing his or her personal information


• When the sharing is required by the laws

- if required to be disclosed by the laws and regulations; or

- if required to be disclosed by the investigative agencies for detecting crimes in accordance with the procedure and method as prescribed in the laws and regulations

 

4. Cookies, Beacons and Similar Technologies

The Company may collect collective and impersonal information through 'cookies' or 'web beacons'.

Cookies are very small text files to be sent to the browser of the users by the server used for operation of the websites of the Company and will be stored in hard-disks of the users' computer. 

Web beacon is a small quantity of code which exists on the websites and e-mails. By using web beacons, we may know whether a user has interacted with certain webs or the contents of email. 

These functions are used for evaluating, improving services and setting-up users' experiences so that much improved services can be provided by the Company to the users. 

The items of cookies to be collected by the Company and the purpose of such collection are as follows:

This cookie is a kind of indispensable cookie for the users to use the functions of website of the Company. Unless the users allow this cookie, the services such as shopping cart or electronic bill payment cannot be provided. This cookie does not collect any information which may be used for marketing or memorizing the sites visited by the users

(Examples of necessary cookies)

- Memorize the information entered in an order form while searching other pages during web browser session

- For the page of products and check-out, memorize ordered services

- Check whether login is made on website

- Check whether the users are connected with correct services of the website of the Company while the Company changes the way of operating its website

- Connect the users with certain application or server of the services

The users have an option for cookie installation. So, they may either allow all cookies by setting option in web browser, make each cookie checked whenever it is saved, or refuses all cookies to be saved: Provided that, if the user rejects the installation of cookies, it may be difficult for that user to use the parts of services provided by the Company.

 

5. Users' right to access and option 

The users or their legal representatives, as main agents of the information, may exercise the following options regarding the collection, use and sharing of personal information by the Company:

• exercise right to access to personal information;

• make corrections or deletion; 

• make temporary suspension of treatment of personal information; or

• request the withdrawal of their consent provided before

If, in order to exercise the above options, you, as an user, use the menu of 'amendment of member   information of webpage or contact the Company by using representative telephone or sending a document or e-mails, or using telephone to the responsible department (or person in charge of management of personal information), the Company will take measures without delay: Provided that the Company may reject the request of you only to the extent that there exists either proper cause as prescribed in the laws or equivalent cause. 


6. Security 

The Company regards the security of personal information of uses as very important. The company constructs the following security measures to protect the users' personal information from any unauthorized access, release, use or modification.

Countermeasures against hacking

- Install a system in the zone the external access to which is controlled so as to prevent leakage or damage of users' personal information by hacking or computer virus


7. Protection of personal information of children

In principle, the Company does not collect any information from the children under 13 or equivalent minimum age as prescribed in the laws in relevant jurisdiction. The website, products and services of the Company are the ones to be provided to ordinary people, in principle. The website or application of the Company has function to do age limit so that children cannot use it and the Company does not intentionally collect any personal information from children through that function.

(Additional procedure for collecting personal information from children) However, if the Company collects any personal information from children under 13 or equivalent minimum age as prescribed in the laws in relevant jurisdiction for the services for unavoidable reason, the Company will go through the additional procedure of the followings for protecting that personal information of children:

• obtain consent from the parents or guardian of children so as to collect personal information of children or directly send the information of products and services of the Company 

• give the parents or guardian of children a notice of Company's policy of privacy protection for children including the items, purpose and sharing of personal information collected

• grant to legal representatives of children a right to access to personal information of that children/correction or deletion of personal information/temporary suspension of treatment of personal information/ and request for withdrawal of their consent provided before

• limit the amount of personal information exceeding those necessary for participation in online activities 


8. Modification of Privacy Protection Policy 

The Company has the right to amend or modify this Policy from time to time and, in such case, the Company will make a public notice of it through bulletin board of its website (or through individual notice such as written document, fax or e-mail) and obtain consent from the users if required by relevant laws.

 

9. Others

1) Data transmission

Considering it engages in global businesses, the Company may provide the users' personal information to the companies located in other countries for the purpose as expressly stated in this Policy. For the places where the personal information is transmitted, retained or processed, the Company takes reasonable measures for protecting that personal information.

2) 3rd party's sites and services

The website, product or service of the Company may include the links to the ones of a 3rd party and the privacy protection policy of the site of 3rd party may be different. Thus, it is required for the users to check additionally that policy of a 3rd party site linked to the site of the Company.


10. Responsible department of Company

The Company designates the following department and person in charge of personal information in order to protect personal information of customers and deal with complaints from customers:

• Department responsible for privacy protection and customer service:

Address: Am Kaltenborn 43, 61462 Koenigstein, Germany

Tel.: +49 6174 9551821

E-mail: sales@jjsolstice.com 

The latest update date: Jan 31, 2017